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IT Administrator Associate

Cairo, Egypt

Support in managing and maintaining Information Technology needs from network and coding and assure its always operating and performing at its best.


Direct Supervisor

  • IT Administrator Manager

Working with

  • Technology Director
  • Development Manager
  • Digital Project Managers

Key Responsibilities


  • Conduct researches for latest industry update for application, database, security, firewalls, and servers.
  • Update the security coding standards.


  • Regularly Hardening Cloud Infrastructure of the company.
  • Performs risk assessments, vulnerability tests, penetration tests, and gap analyses.
  • Performs penetration testing at the code and protocol levels of web and mobile apps.
  • Support in managing and monitoring core Cloud Structure, including intrusion detection and anti-virus systems, patching & updating systems, access control systems (Active Directory), firewalls (Fortigate), anti-spam systems, data retention and loss prevention systems, key management systems, encryption appliances, and cloud security controls.
  • Analyzes and reports on all security metrics and violations from security hardware and software.
  • Implements security improvements.
  • Provide first level technical support and preliminary investigation to customer issues and service requests vie email, and live chat.
  • Actively supports the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout life of incident.
  • Implementation of Secure SDLC best practices.
  • Handling of hosting system from Creation, Suspension, Modification, DNS records, Email Issues.
  • Handling of Google G-Suite from User addition, Removal, Reports, Suspension, Activation.
  • Managing of Backups & Recovery.
  • Support in services and application Migration.
  • Report Generation as per requested by the management.


  • Periodical Report Generations.
  • Support in all other duties delegated by the direct supervisor.
  • Facilitate opportunities to collaborate with other EDESIGN entities and strategic partners.

Qualifications / Skills & Experience

  • Bachelor’s degree in Computer Science / Engineering.
  • Fluent in English (written and verbal)
  • At least 5+ years of relevant experience.
  • Advanced Information Security certifications, on CISSP, CCSP, CCNA, CEH, OSCP, or equivalent
  • Experience in Hosting Environment.
  • Familiar with Penetration testing tools.
  • Serves as Subject Matter Expert (SME) on application and database security.
  • Experience in cPanel, Exim Mail Server, Linux OS.
  • Database security.
  • (IDS/IPS) – Networking Protocols – Firewalls.
  • Understanding of Secure SDLC best practices
  • Experience in latest Cent and Windows OS.
  • Knowledge of PHP & AWS.
  • Ability to work in team-oriented environments and also individually.

Personal Characteristics

  • Innovative.
  • Positive.
  • Upbeat attitude.
  • Works for an impact (results-oriented).
  • Communicates often, fearlessly and honestly.
  • Honest and humble.
  • High degree of emotional intelligence and empathy.
  • Entrepreneurial mindset.
  • Team player.
  • Eager to learn and try new things.