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Digital Project Manager

Jeddah, Saudi Arabia

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Direct Supervisor

  • Digital Director

Working with

  • Digital Project Manager Associate
  • Quality Assurance Associate
  • Data Entry Associate
  • Traffic Controller
  • IT Administrator
  • Developer Team Leader

Key Responsibilities

Strategic

  • Managing, maintaining and developing the company’s key client accounts.
  • Maintain & develop the relationship with clients.
  • Plan, implement & monitor the work schedules & resources to at its best performance.
  • Improve the quality of services.
  • Participating in improving the internal communication & process.
  • Lead & control meetings with clients.

Tactical

  • Analyzing & Resolving Client complaints by investigating problems, developing solutions, preparing reports and providing best recommendations.
  • Document a detailed brief for your resources as needed (designers, developers, copywriters, photographers, Videographers, etc).
  • Prepare project technical documentation.
  • Develop quotations, with coordination with Business Development Manager.
  • Create and use testing scenarios to assure digital project are as per the scope and free of bugs.
  • Reviewing be in control of all documents with relation to the projects.
  • Submit monthly reports to management.
  • Communicating work expectations to operation and resources.

Other

  • Support in all other duties delegated by the direct supervisor.
  • Facilitate opportunities to collaborate with other EDESIGN entities and strategic partners.

Qualifications & Experience

  • bachelor’s degree (preferred) or equivalent level of relevant experience in fields related to EDESIGN.
  • Fluent in Arabic and English (written and verbal)
  • At least 4 years of relevant experience.
  • Excellent Communication and presentation skills.
  • Advanced understanding of Website, Mobile application, Software.
  • Basic understanding of programming languages.
  • Basic understanding of Servers, Hosting, SEO, Google Analytics, online marketing.
  • Saudi nationality, male/female preferred.
  • Ability to work in team-oriented environments and also individually.
  • Comfortable with face to face clients meeting.
  • Proficient in Microsoft Office.

Personal Characteristics

  • Innovative
  • Positive.
  • Upbeat attitude.
  • Systematic and organized.
  • Precise and attention to details.
  • Works for an impact (results-oriented).
  • Communicates often, fearlessly and honestly.
  • Honest and humble.
  • High degree of emotional intelligence and empathy.
  • Entrepreneurial mindset.
  • Team player.
  • Eager to learn and try new things.