Managing, maintaining and developing the company’s key client accounts.
Maintain & develop the relationship with clients.
Plan, implement & monitor the work schedules & resources to at its best performance.
Improve the quality of services.
Participating in improving the internal communication & process.
Lead & control meetings with clients.
Analyzing & Resolving Client complaints by investigating problems, developing solutions, preparing reports and providing best recommendations.
Document a detailed brief for your resources as needed (designers, developers, copywriters, photographers, Videographers, etc).
Prepare project technical documentation.
Develop quotations, with coordination with Business Development Manager.
Create and use testing scenarios to assure digital project are as per the scope and free of bugs.
Reviewing be in control of all documents with relation to the projects.
Submit monthly reports to management.
Communicating work expectations to operation and resources.
Support in all other duties delegated by the direct supervisor.
Facilitate opportunities to collaborate with other EDESIGN entities and strategic partners.
Qualifications & Experience
bachelor’s degree (preferred) or equivalent level of relevant experience in fields related to EDESIGN.
Fluent in Arabic and English (written and verbal)
At least 4 years of relevant experience.
Excellent Communication and presentation skills.
Advanced understanding of Website, Mobile application, Software.
Basic understanding of programming languages.
Basic understanding of Servers, Hosting, SEO, Google Analytics, online marketing.
Saudi nationality, male/female preferred.
Ability to work in team-oriented environments and also individually.
Comfortable with face to face clients meeting.
Proficient in Microsoft Office.
Systematic and organized.
Precise and attention to details.
Works for an impact (results-oriented).
Communicates often, fearlessly and honestly.
Honest and humble.
High degree of emotional intelligence and empathy.
Eager to learn and try new things.
The company was started by Ahmed H. Taibah and Yousef H. AlDabbagh, two friends who studied at King Fahd University of Petroleum and Minerals (KFUPM). They set up eDesign immediately after graduating, starting with just one desk, one PC and one service – web design.
From those beginnings, the company has grown and prospered. In 2008 they moved into new offices, where they are still located. Today the company consists of 38 people. The services eDesign offers range from the latest in website design (including advanced e-commerce websites) to mobile apps, videos, graphic design and all aspects of digital marketing, as well as complementary services such as copywriting and printing.